• Company
    About Us Partners & Awards Career With Us
  • Solutions
    CRM Solutions CMS Solutions
  • Services
  • Projects
    Case Studies Representative Clientele
  • Contact
    News & Events Regional Offices Online Enquiry

Introduction

This solution serves as a sales tracking system, allowing relative uncomplicated handling of sales enquiries and leads. RapidCRM Outbound increases your agent’s productivity as compared to manual dialing or tracking. It can be easily integrated as part of a call centre solution to assist management in monitoring agent's productivity, performance and making critical decisions.

The advantages of Netster RapidCRM Outbound are:
- Designed as integrated Call Centre Solution for outbound calling.
- Increase agent productivity with automated call dialing and tracking.
- Built in Telemarketing, market research, customer response and campaign management.
- Supports multiple communication channel with voice, email, fax, web chat and collaborative browsing.
- Centralized control on potential customer database and lead conversion.
- Computer Telephony Integration (CTI) ready.
- Supports fax server integrations.

Core Features

The CRM Outbound serves as a sales tracking system, allowing relative uncomplicated handling of sales enquiries, as well as follow-up on leads; increases your agent’s productivity compared to manual dialing or tracking. All these solutions can be customized with add-ons to meet your utmost requirement. Main functions of the module are as the following:

  • Campaign Manager
    Manages the general overview of the campaign.
  • Leads Manager
    Monitor your leads and recording their data.
  • Calls Manager
    Deals with everything related to the outbound calls, replies and data gathered from the calls.
  • Report Manager
    This function compiles and archive reports from the Outbound System, as well as report analysis.
 
   
    CRM Solutions
 
  Arrow  CRM for Support
 
  Arrow  CRM for Marketing



Company
  About Us
  Partners & Awards
  Career With Us
 
Solution
  CRM Solutions
  CMS Solutions
   
Service
  Online Marketing
  Web Portal Management
  Web Portal Development
Project
  Case Studies
  Representative Clientele
   
Offices
  Malaysia
  Cambodia
  Vietnam
  Hong Kong

Contact
  News & Events
  Regional Offices
  Online Enquiry
   
     
CRM Products   Copyright © 2008 - 2021. Netster Consulting Asia. All rights reserved.
Sales: +603-79890231